At AIRCON HEAT, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services related to boilers, heat pumps, and air conditioners.
Name, address, email address, and phone number when you place an order or contact us.
Payment details for processing transactions.
Additional details related to installation or service requirements.
We use your personal data for the following purposes:
Order Processing: To fulfil orders for boilers, heat pumps, air conditioners, and related services.
Customer Support: To respond to your queries and provide after-sales assistance.
Marketing: To send promotional offers or updates (with your explicit consent).
Improvement: To analyse website usage and enhance user experience.
Legal Compliance: To meet legal or regulatory obligations.
We process your data under the following lawful bases:
Consent: For marketing communications and optional data sharing.
Contractual Necessity: To fulfil orders and provide agreed-upon services.
Legitimate Interests: For fraud prevention, website security, and business improvements.
Legal Obligation: To comply with applicable laws.
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device.
Essential Cookies: Necessary for site functionality.
Analytical Cookies: To track website performance and user behavior (e.g., Google Analytics).
Marketing Cookies: To deliver personalised ads (only with your consent).
You can manage or disable cookies via your browser settings.
Under the UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Rectify inaccurate or incomplete data.
Deletion: Request the removal of your data, subject to legal requirements.
Restriction: Limit how we process your data in certain circumstances.
Data Portability: Receive your data in a portable format.
Objection: Opt-out of data processing for marketing purposes.
To exercise these rights, contact us using the details below.
The use of our website and services is restricted to individuals aged 18 or above who are residents of the UK.
All content on our website is for informational purposes and does not constitute professional or technical advice.
By using this website, you agree to comply with all applicable UK laws and regulations.
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Continued use of our website signifies your acceptance of any changes.
AIRCON Limited is authorised and regulated by the Financial Conduct Authority. Finance is offered through Novuna Consumer Finance and HomeServe Finance; in some cases we also lend with Propensio Finance Limited. Finance available subject to status. Terms and conditions apply. AIRCON Limited acts as a credit broker and is not a lender. Any credit is subject to status, affordability and a credit check.
